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📖 Documentation

Everything you need to deploy, configure, and operate SIRAM — from first incident to full SMS compliance.

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Platform documentation

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26 articles across 5 sections — getting started, module configuration, API integration, and administration.

🚀 Getting started 5 articles
Platform overview
Understand the SIRAM architecture: modules, governance engine, industry packs, and multi-tenant structure.
5 min read
Your first incident report
Step-by-step: submit an incident, trigger a workflow, assign a corrective action, and close the loop.
8 min read
Configure your industry pack
Activate Aviation, Construction, Mining, or Maritime regulatory content for your organisation.
6 min read
User roles and permissions
Configure role-based access: who can report, investigate, audit, approve, and administer.
10 min read
Deploy in 48 hours — checklist
The complete onboarding checklist from account creation to your first live audit.
15 min read
🧩 Module guides 6 articles
Incident Reporting module
Configure incident types, severity scales, notification rules, and regulatory export templates.
12 min read
Audit & Assurance module
Set up your annual audit programme, assign auditors, configure checklists, and manage findings.
15 min read
Investigation module
Choose your RCA methodology, build timelines, manage evidence, and generate CAPA from findings.
12 min read
Risk Management module
Configure your risk matrix, set up KRI thresholds, and build bow-tie models for high-consequence risks.
14 min read
Documentation module
Create document hierarchies, configure approval workflows, and set up mandatory read assignments.
10 min read
Notifications module
Configure multi-channel delivery, SLA escalation rules, and regulatory deadline countdown alerts.
8 min read
🔗 Integrations & API 6 articles
API overview and authentication
REST API with JWT authentication. Base URL, rate limits, pagination, and error handling.
10 min read
Incidents API
Create, retrieve, update, and close incidents via API. Webhook events for real-time integrations.
15 min read
Audit API
Programmatic audit programme management, finding submission, and corrective action creation.
12 min read
Webhook configuration
Configure real-time event webhooks for incident creation, audit closure, and governance check results.
8 min read
SSO / SAML2 integration
Integrate with Active Directory, Okta, or any SAML2 identity provider. Step-by-step for IT teams.
20 min read
CSV / Excel data import
Bulk-import historical incident data, user lists, and risk register items during migration.
10 min read
✈️ Aviation pack guides 4 articles
ICAO Annex 13 occurrence reporting setup
Configure mandatory occurrence taxonomy, 72-hour notification countdown, and CASA/CAAV templates.
12 min read
IOSA audit programme setup
Load IOSA checklists (all 8 sections), configure auditor competency categories, and set up finding cross-referencing.
20 min read
SMS documentation structure
Set up ICAO Annex 19 SMS document hierarchy: policy, risk management, assurance, and promotion.
15 min read
SPI and SPT configuration
Configure Safety Performance Indicators, set Safety Performance Targets, and enable KRI alerting.
10 min read
🔐 Administration & security 5 articles
Tenant administration
Multi-tenant setup: organisation structure, subsidiary configuration, and data isolation verification.
15 min read
Data retention and archiving
Configure incident and audit record retention periods, archiving rules, and export for long-term storage.
10 min read
Audit trail and immutability
Understanding the Neo4j append-only audit trail: querying, exporting, and presenting to regulators.
12 min read
User management and offboarding
Add, modify, and deactivate users. Transfer open actions and audit assignments on offboarding.
8 min read
Backup and disaster recovery
Data backup schedule, recovery time objectives, and business continuity for safety-critical operations.
10 min read
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Deploy in 48 hours
Follow the complete onboarding checklist from account setup to first live audit.
Deployment checklist →
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API & integrations
Integrate SIRAM with your existing systems using our REST API and webhook framework.
API reference →

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