🚨 Incident Reporting🔍 Audit & Assurance🔬 Investigation⚠️ Risk Management📄 Documentation🔔 Notifications
🔔 Notifications

The right person. The right channel. The right time.

Smart, role-aware notification engine across email, in-app, SMS and push — with escalation logic, SLA tracking, and an immutable delivery audit trail.

Execution is where most systems fail.
SIRAM closes the loop.
SIRAM platform flow
🚨
Incident Reporting
Event captured and routed
🔍
Audit & Assurance
Governance validation
🔬
Investigation
Root cause structured
⚠️
Risk Management
Register updated
📄
Documentation
Procedures governed
🔔
Notifications
Loop closed
Governance Engine — 4-check validation on every action: entitlement, competency, scope, conflict of interest.
The problem we solve

Why existing tools fall short

Safety alerts get lost in inboxes. Escalations are manual. People claim they didn't receive the notification. Critical actions go overdue because nobody was following up. The system had the information — it just didn't deliver it reliably, or verify that it was acted on.

Core capabilities

What Notifications does

These capabilities work for any regulated industry — not aviation-specific. Industry-specific regulatory content is in the section below.

01

Multi-channel intelligent delivery

Notifications are delivered across every channel your team uses — in-app, email, SMS, and mobile push. Delivery is prioritised by event severity. A critical incident triggers immediate SMS and push. A routine document review reminder uses email. Channels are configurable per role and per event type.

  • In-app notifications with direct action buttons
  • Email with structured summary and deep links to the record
  • SMS for critical severity events (S1 / S2)
  • Mobile push notifications for field teams
  • Channel preference configurable per user per event type
02

SLA-based escalation workflows

Every action, finding, and overdue task has a defined escalation path. If a corrective action is not acknowledged within the SLA window, SIRAM automatically escalates to the next authority level — no manual chasing, no missed deadlines, no silent failures.

  • SLA timers per action type — configurable per industry
  • Multi-level escalation: team lead → manager → executive
  • Overdue CAPA automatic escalation with audit log entry
  • Audit finding acknowledgement SLA tracking
  • Regulatory deadline countdown alerts (e.g. ICAO 72-hour notification)
03

Complete notification audit trail

Every notification sent by SIRAM is logged — recipient, channel, timestamp, delivery status, and read confirmation. When a regulator asks whether the responsible manager was notified, you have a timestamped, immutable record of exactly what was sent, to whom, and when it was read.

  • Delivery status tracking per recipient per channel
  • Read confirmation with timestamp per notification
  • Failed delivery detection with automatic retry logic
  • Full notification log exportable for regulatory review
  • Immutable delivery history — cannot be edited after the fact
Industry-specific capabilities

Regulatory precision by industry

Activate an industry pack and SIRAM adds sector-specific taxonomies, regulatory form templates, and compliance mappings on top of the core module.

✈️ Aviation Notifications

For aviation operators, SIRAM pre-configures regulatory deadline notifications — ICAO mandatory occurrence notification windows, CASA reporting deadlines, and IOSA finding acknowledgement SLAs.

  • ICAO mandatory occurrence notification: 72-hour deadline countdown
  • CASA / CAAV reporting deadline alerts
  • IOSA finding acknowledgement SLA notifications
  • Safety Review Board (SRB) meeting trigger alerts
  • Safety Performance Target (SPT) breach notifications
Governance Engine

Every action validated,
not just recorded.

Governance-critical notifications — audit sign-off requests, mandatory read assignments, regulatory deadline alerts — have their own escalation controls. If a governance-critical alert is not acknowledged within its SLA, the escalation path activates automatically and the governance engine records the delay in the immutable audit trail.

01
Role Entitlement
Authority to act in this area?
02
Competency
Qualifications verified?
03
Scope
Within programme scope?
04
Conflict of Interest
No self-review?
By the numbers

Notifications in practice

3 channels
email, SMS and in-app delivered simultaneously for critical severity events
Zero
manual escalations needed — SLA timers trigger automatically
100%
of notifications logged with immutable timestamp and read confirmation
Why SIRAM

What makes this different

Not feature-by-feature — a fundamentally different architecture.

Notifications are actions, not messages
Most systems send an alert and stop. SIRAM tracks acknowledgement, measures SLA compliance, escalates failures, and records everything. An unactioned notification automatically becomes an escalation with a governance log entry.
Severity-aware channel selection eliminates alert fatigue
Not every alert needs an SMS. SIRAM selects delivery channels based on event severity — so critical events reach people immediately and routine reminders don't create noise. Teams stay alert, not desensitised.
Regulatory deadline management is built in
Industry packs pre-configure regulatory notification windows — ICAO 72-hour occurrence reporting, WHS regulator notification for serious injuries, ISM Code DPA notifications. Deadlines are tracked automatically, not managed in a calendar.

Ready to see Notifications
in action?

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